Refund policy

Cancellation

Averix Access and Averix Insider are digital subscription services. You may cancel at any time from Account through Stripe Billing Portal. Cancellation stops future renewals, and access, including the Insider Discord role, remains available through the end of the already-paid billing period.

Plan changes

Switching between Averix Access and Averix Insider is prorated, and Stripe shows the amount before you confirm. Upgrading to Averix Insider charges the prorated difference for the rest of the current billing period immediately. Switching to Averix Access credits your unused Insider time to your account balance, which is applied to future renewals rather than paid out as a refund.

Refund requests

Subscription payments are generally non-refundable once charged because access to digital subscription content is provided immediately. Canceling does not automatically refund previous charges.

Refunds may be issued for duplicate charges, billing errors, or where required by applicable law. Refund requests are reviewed individually; submitting a request does not guarantee a refund. This policy does not override any rights required by applicable law.

Contact averixanalytics@gmail.com for billing or refund questions, or if you cannot access cancellation controls.

Billing problems

Include the invoice reference when reporting a billing problem. Never send your full card number or security code. A refund and subscription cancellation are separate operations; check your account for your current renewal status.